Which of the following are constraints to the use of TQM in construction process?
1. A transient labour force
2. The construction process is relatively short in duration
3. Hierarchical and vertical organization structure
4. The construction process has not focused on the detailed needs of the customer
Select the correct answer using the codes given below:
1
1 and 4 only
2
2 and 3 only
3
1 and 2 only
4
3 and 4 only