engineering recuitment OPSC Assistant Industries Officer Mock Test 2025 Industrial Engineering Quality Control
Which of the following is not true about Total Quality Management?
1
Total quality management (TQM) is an approach of constantly improving the quality of products, services, and marketing processes.
2
In the narrowest sense, quality can be defined as freedom from defects.
3
Quality has an indirect impact on product or service performance.
4
The fundamental aim of today’s total quality movement has become total customer satisfaction.