Teaching UGC NET Mock Test Series 2025 (Paper 1 & 2) Education Educational Management and Administration
Match the following :
|
List – I (Service Quality) |
List – II (Explanation) |
||
|
a. |
Reliability |
1. |
Physical facilities |
|
b. |
Responsiveness |
2. |
Dependability |
|
c. |
Assurance |
3. |
Willingness to help |
|
d. |
Tangibles |
4. |
Knowledge |
1
a - 1, b - 2, c - 3, d - 4
2
a - 2, b - 3, c - 4, d - 1
3
a - 3, b - 4, c - 1, d - 2
4
a - 4, b - 1, c - 2, d - 3