Teaching UGC NET Mock Test Series 2025 (Paper 1 & 2) Library Science Management of Libraries & Information Centres Total Quality Management (TQM)
Which of the following statement(s) are true in the context of quality standards?
(A) KAIZEN approach deals with continuous improvement
(B) BIS represents India in ISO
(C) TQM cannot applied to crude oil refining
(D) Six sigma allows 3.4 defects per one million cases
(E) Statistical quality control applications are limited to manufacturing industries
Choose the most appropriate answer from the options given below:
1
(C), (D), (E) only
2
(B), (C), (D) only
3
(A), (B), (D) only
4
(A), (D), (E) only