Teaching UGC NET Mock Test Series 2025 (Paper 1 & 2) Marketing Management Trends in Marketing Customer Relationship Management (CRM)
Sequence the steps in CRM process?
A. Developing CRM programes
B. Collection of customer data
C. Analyzing customer data
D. Identify the target customers
E. Implementing programs
Choose the correct answer from the options given below:
1
A, B, C, E, D
2
B, C, D, A, E
3
B, C, A, E, D
4
C, D, E, A, B