Teaching UGC NET Mock Test Series 2025 (Paper 1 & 2) Library Science Management of Libraries & Information Centres Total Quality Management (TQM)
Match the following quality assessment measures with corresponding explanation.
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LIST I |
LIST II |
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|
(a) |
Effectiveness |
(i) |
Deriving best practices |
|
(b) |
Efficiency |
(ii) |
Value provided |
|
(c) |
Benchmark |
(iii) |
Desired result provided |
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(d) |
Impact |
(iv) |
Cost effectiveness |
1
(a) - (iv), (b) - (iii), (c) - (ii), (d) - (i)
2
(a) - (iii), (b) - (i), (c) - (iv), (d) - (ii)
3
(a) - (iii), (b) - (iv), (c) - (i), (d) - (ii)
4
(a) - (ii), (b) - (i), (c) - (iii), (d) - (iv)