What are the basic principles of Total Quality Management (TQM) as a process?
A. Customer satisfaction
B. Total employee involvement
C. Salary to employee
D. Effective Communication
E. Fact‐based decision
Choose the correct answer from the options given below
1
A, B, C and D only
2
A, C, D and E only
3
B, C, D and E only
4
A, B, D and E only