The Centralized Public Grievance Redress and Monitoring System (CPGRAMS) is an online platform developed to address public grievances related to government services. Which ministry is responsible for overseeing and implementing CPGRAMS, ensuring prompt and effective redressal of public grievances across various departments and agencies?
1
Ministry of Home Affairs
2
Ministry of Personnel, Public Grievances & Pensions
3
Ministry of Electronics and IT
4
Ministry of Finance
5
Ministry of Law and Justice