Match the followings:

A. Active Listening I. The ability to understand and share the feelings of another person, making them feel heard and validated.
B. Empathy II. Creating a positive, trusting connection with a client, which lays the foundation for effective therapy.
C. Rapport Building III. Engaging fully with the client, demonstrating attention and understanding through verbal and non-verbal cues.
D. Questioning IV. Using open and closed questions strategically to gather information, clarify issues, and encourage deeper exploration.

1
A-I, B-II, C-III, D-IV
2
A-II, B-I, C-III, D-IV
3
A-IV, B-III, C-II, D-I
4
A-III, B-I, C-II, D-IV

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