Match the followings:
| A. Active Listening | I. The ability to understand and share the feelings of another person, making them feel heard and validated. |
| B. Empathy | II. Creating a positive, trusting connection with a client, which lays the foundation for effective therapy. |
| C. Rapport Building | III. Engaging fully with the client, demonstrating attention and understanding through verbal and non-verbal cues. |
| D. Questioning | IV. Using open and closed questions strategically to gather information, clarify issues, and encourage deeper exploration. |
1
A-I, B-II, C-III, D-IV
2
A-II, B-I, C-III, D-IV
3
A-IV, B-III, C-II, D-I
4
A-III, B-I, C-II, D-IV