Public system includes _____________  (A) and it is an inclusive representation of society. Those citizens who are not able to access public transport, both physically and monetarily, are excluded from participation in the economic and social activities of a society. In public transport, there could be two scenarios which lead to social exclusion. First, it might be due to poor ________________  (B), that is, it does not cover the areas where the urban poor live and work. Second, even if the system is accessible, it might be __________________  (C) in terms of the generalised cost which includes _______________ (D) cost (including fuel or fare, parking, and operations and maintenance [O&M]) and value of time. Thus the analysis marks key problems that are prevailing and needs attention and an ____________ (E).