A passage is given with 5 questions following it. Read the passage carefully and choose the best answer to each question out of the four alternatives.

On the inside, my anxiety is a constant fear that what little I have (my job, my friends, my home) could be taken away for any reason, at any given moment and, automatically, I will tell myself that it is my fault, regardless of whether or not it actually is. In my mind, the only person to ever blame is myself; and I will tell myself this over and over and over. It actually confuses me when I’ve figured out that a bad situation is genuinely not my fault; like when a difficult customer makes a complaint to my manager; who, after reviewing the situation, tells me that I did nothing wrong. In my mind, I am still to blame for the customer not getting what they wanted, even when I’m following protocol.