Directions: Read the passage given below and select the assumption(s) that hold true based on the facts in the passage.

An airline introduced a new policy that charges passengers for checked luggage. The airline claimed that this would reduce the overall ticket price. However, customers are unhappy with the added fees and the airline has received numerous complaints.

Assumption: Customers prefer to pay a higher ticket price rather than incur additional fees.
Assumption: The airline may reconsider its policy if the complaints continue to increase.