In a single-server queuing system, arrivals are Poisson distributed with a mean of 16 per hour and the exponential service time is 3 minutes per person on average. What would be the expected number of persons in the queue (Lq) for the queue disciplines of First-come-first-serve (FCFS) and Last-come-first serve (LCFS)?

1
4.0, 4.0
2
4.0, 3.2
3
3.2, 4.0 
4
3.2, 3.2

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