Consider the following statements about the Grievance Redressal Assessment Index (GRAI):
1. GRAI measures the effectiveness of grievance redressal mechanisms across various government departments and agencies.
2. It includes parameters such as the average resolution time of a grievance, public satisfaction level, and the transparency of the redressal process.
3. The index is exclusively used by the Central Government for internal assessment and is not accessible to the public for scrutiny.
How many of the statements given above are correct?
1
1 and 2 Only
2
1 and 3 Only
3
1, 2 and 3
4
None of the above