Which of the following communication channels are used frequently in Virtual Reference Service?
(a) Bulletin Board
(b) Instant Messaging
(c) R.S.S.
(d) Voice-Over-I.P.
1
(a) and (b) are correct
2
(b) and (c) are correct
3
(b) and (d) are correct
4
(a), (b) and (d) are correct