According to  Berube (2003), digital reference service comprises of  four elements.

(A).The User of the service on site or remote users

(B).The interface, in the form of an e-mail, a web form, a video conference, chats etc

(C). Augemented and virtual reality

(D).A librarian or information professional

(E). Information resources, print or electronic

1
A, B, C and D
2
B, C , D and E
3
A, B, D and E
4
A, C, D and E

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