Teaching EMRS Librarian Mock Test 2023 Library Science Management of Libraries & Information Centres Total Quality Management (TQM)
Which of the following statements best describes the concept of "total quality management" (TQM)?
1
TQM is a philosophy that emphasizes continuous improvement in all aspects of an organization's operations.
2
TQM is a statistical technique used to control quality in manufacturing processes.
3
TQM is a method of forecasting demand for products and services
4
TQM is a technique for managing inventory levels.