Read the following letter and answer the given question.
To,
Whomsoever it May Concern
I have had the pleasure of employing Joy Jen for five years. Joy has handled many responsibilities in these five years. She has handled customer interaction, inventorying, and content writing for our website, Joy is an intelligent, responsible, energetic lady who never loses her cool in any crisis. I am sure that Joy will perform any responsibility given to her with care and maturity.
Yours sincerely
Susan Sanders
CEO
J.O. Enterprises
According to Susan, which of the following comments is true about Joy?
1
she will be composed in the face of a crisis
2
she will panic in the face of a crisis
3
she will handle all crisis with trepidation
4
she will handle all crisis with apprehension