What is the main distinction between rule-based and self-learning chatbots?
1
Rule-based chatbots learn from past interactions, while self-learning ones don't.
2
Rule-based chatbots require specific commands, while self-learning ones interpret intent.
3
Self-learning chatbots are primarily used in customer service, while rule-based ones aren't.
4
Only rule-based chatbots use natural language processing technologies.