Teaching UGC NET Mock Test Series 2025 (Paper 1 & 2) Library Science Management of Libraries & Information Centres Total Quality Management (TQM)
Identify the Primary Elements of TQM:
a. Customer-focused
b. Total employee involvement
c. Process-centered
d. Upgraded System
1
b, c and d are correct.
2
a, b and c are correct.
3
a, c and d are correct.
4
a, b and d are correct.