Read the given passage and answer the questions that follow:

An enterprise resource planning is at the center of the institution. Inspite of a definite need to integrate functionality in areas like accounting, sales and order management, customer relationship management and SCM, the investments made by companies is not enough. Enterprises need to transform business processes to respond to fast changing customer demands and survive the intense global competition.

Enterprises globally have been seeking information systems with the capacity to automate, communication and integrate information by collecting data in a highly standardized form. The selection of the ERP package is daunting task requiring a variety of infrastructural and managerial considerations. Both present and future business process scenarios need to be considered along with flexibility and cost. One dilemma before the decision makers is the possible intervention of non-proprietary technology standards. ERP implementation is a strategic activity requiring a comprehensive analysis of pre and post implementation scenarios and intensive training of people especially the front-end users. While some managers need to be involved in the design and implementation process, others have to learn the functionalities. The integration process passes through tough phases of accounting for differences in segments, departments and business processes, though with a unified managerial intent. A prototype of the required integration of business process needs to be developed after discussion with the people at different levels. The quality of ERP carries a long-term impact on the process of the organization and it is not easy to switch to another product with concomitant scale of investment and complexities. Fundamentally, everybody in the organization should understand how ERP will be used to bridge between "How it is" and "How it needs to be".